We are committed to providing high standards of customer service
Our Customer Charter explains what you can expect from BBC Fire & Security.
Our Purpose
To be your expert and trusted adviser in Fire Protection Solutions and Security Systems. Delivering innovative solutions and a world class service.
Our Mission
To protect what matters, people, property and peace of mind.
Our Vision
Engaged Employees
Delighted Customers
Safe and Secure Environments
Our Promise
Your Assurance
If we do not deliver on our promise please email the Customer Support Team or complete our Customer Feedback Form.
Your enquiry will be acknowledged immediately and we promise to investigate and resolve your issue within 5 business days.